ABOUT US
STORE
hana factory
CONTACT
#1202 158 Dosan-daero Gangnam-gu Seoul 06040 KOREA
OPENING HOURS
11:00~22:00
Regular holidays: Saturdays, Sundays, Korean holidays
PAYMENT
CREDIT CARD
Delivery
This store is [Product price + Shipping fee]. You can choose the delivery method from K-packet and EMS.
● Fee
K-packet: 1 pair / US$17 (up to 1 pair per mouth)
EMS: 1 pair / US$26 ~ (up to 3 pairs per mouth)
● Delivery period
K-packet: Delivery in 6-7 business days
Can be tracked on website
EMS: Delivery in 3-4 business days
Can be tracked on website
* Saturdays, Sundays, and Korean holidays are not shipped.
Return and Refund
● If you are not completely satisfied with your purchase please send your item(s) back within 14 days of receipt to the following address.
Please note that returned items will only be accepted unworn in their original condition. The shoebox is also part of the purchased item, so please always double box your returns. All goods will be inspected on return and a full refund can only be paid, if handled correctly.
Please keep in mind that we do not pay the shipping costs for international returns.
● If there is a defect in the product, or if there is an erroneous shipment such as a different size or product, we will replace it at the expense of the round-trip mailing cost. If the item is out of stock and cannot be replaced, a full refund will be given.
Return Address → hana factory #1202 158 Dosan-daero Gangnam-gu Seoul 06040 (KOREA)
